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Video available | Psychologically Safe Management with Fiona Dunkley on Wednesday 20 January 2021

Updated: Apr 1, 2023

Recording, presentation and references available

The issue of well-being in the workplace has always been at the heart of the societal debate.

Richard Branson’s corporate philosophy is “People are our greatest asset”, and for him it means “clients do not come first. Employees come first.” Big companies are focused on the well-being of their employees, not out of philanthropic concern, but because well-being is a major factor of growth and a real necessity for business success.

In the humanitarian sector, this logic of benevolent leadership is even more expected.

Despite the pressure to become more “business like”, the values of humanity must congruently be present and applied internally at all organisational levels, and not only in a humanitarian organization's relationship with its beneficiaries.

Also in humanitarian organisations, people are the greatest asset. Being a people manager in the sector is a big challenge and a demanding position. Not only do managers need to respond to outside pressures, such as funding cuts and other demands, but they also need to operate in unstable environments, often with hostile working conditions. At the same time they are also asked to adhere to high ethical standards and values.

In such conditions, what does it mean:

  • To create psychologically safe work environments?

  • To be an authentic leader?

  • To role model good self-care and promote wellbeing in teams?

  • To build an organizational culture where staff wellbeing is at the centre?


Fiona Dunkley is a member of BACP (Senior Accred.), EMDR, ESTSS, UKRCP.

Fiona is a senior accredited BACP psychotherapist, trauma specialist, trainer, supervisor and mediator. She has presented on television and radio as a trauma expert, has published several articles and has been asked to speak at various international conferences. Fiona is a published author, ‘Psychosocial Support for Humanitarian Aid Workers: A Roadmap of Trauma and Critical Incident Care’, published by Routledge (Dunkley, 2018).

Fiona Dunkley is passionate about caring for the carers of our world and therefore founded a trauma specialist and well-being service which is FD Consultants, a global psychological health consultancy. The team of accredited specialists offers ongoing support to help manage stress, prevent burnout and provide specialist trauma care where required, enabling staff with the tools to cope, and recover more quickly. FD Consultants services enable staff to remain as resilient and productive as possible when working in high stress environments. The majority of client organisations are from the humanitarian sector.

At a time when the atmosphere is becoming more and more anxious and job security more scarce, well-being at work is a top priority.

Fostering well-being at the workplace means increasing the motivation, harmony, cohesion and agility of teams, as well as attracting and retaining employees.

“A team is not a group of people who work together. A team is a group of people who trust each other” - Simon Sinek.



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